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EXL built an AI-powered Medical IDP solution on AWS that combines intelligent document processing with domain-specific large language models on Amazon SageMaker and Amazon Bedrock, cutting medical claims review time from over 100 minutes per case to minutes.

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EXL Cuts Medical Claims Review From 100+ Minutes to Minutes With AI on AWS

What happened

FAQ

What is EXL's Medical IDP solution?

It is an AWS-based AI solution combining intelligent document processing with domain-specific large language models to extract, summarize, and query medical records, aimed at speeding up insurance claims review.

How much did claims review time drop?

According to EXL, review time fell from over 100 minutes per case to minutes, driven by automating data extraction, summarization, and querying instead of manual review.

What roles do Amazon SageMaker and Amazon Bedrock play?

SageMaker is used to train and deploy specialized models, while Bedrock provides access to large language models for understanding, summarization, and querying within a governed enterprise environment.

Is this suitable for MENA insurers?

Yes, the model is replicable, but it requires adaptation to local health data regulations and solid Arabic-language support for medical documents.

Source: AWS Machine Learning

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