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Greg Brockman, OpenAI's president, revealed that employees dislike when ChatGPT contacts them via Slack for help, even if they'd accept the same task from a human colleague, underscoring that AI should enhance human relationships, not replace them.

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Greg Brockman: Connecting ChatGPT to Slack Irks Employees, Underscoring Human Relationships

Overview

FAQ

What did Greg Brockman say about ChatGPT and Slack?

He said employees don't like when ChatGPT contacts them via Slack to ask for help, even if they'd be happy to do the same work if asked by a human colleague.

Why do employees dislike helping ChatGPT via Slack?

Because they value human relationships and helping colleagues, while a request from a bot feels impersonal and creates a separating layer.

How can MENA companies apply this insight?

By designing AI tools that focus on enhancing human collaboration, such as automating routine tasks rather than interrupting employees with automated requests.

Source: Simon Willison (LLM & tools)

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