OpenAI published a case study on how AI-native companies use AI agents to turn workflows into operating capability, offering practical guidance for enterprises in the region.

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OpenAI: How AI-Native Companies Turn Workflows into Operating Capability

Introduction

FAQ

Which companies did OpenAI mention in this report?

OpenAI highlighted Basis, Clay, and Exa Labs as examples of companies using AI agents to improve workflows.

How can MENA companies apply these strategies?

Companies in the region can start by identifying repetitive processes to automate, then pilot AI agents in small teams before scaling.

What is the difference between using standalone AI tools and building operating capability?

Standalone tools solve specific tasks, while building operating capability means integrating agents into core workflows for sustainable transformation.

Source: OpenAI

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