OpenAI and Ironclad Train AI Agents on Complex Contract Workflows

It is an agent's ability to interact directly with computer interfaces — clicking, typing, and navigating between applications — to complete multi-step tasks rather than only replying in text.

Because contract workflows combine reading long documents, comparing clauses, and entering data across multiple systems, which tests accuracy and reliability in a high-stakes professional setting.

Yes. Banks, government entities, and large corporates in the region handle heavy manual contract review, making agents trained on this kind of work directly relevant.

No. The announcement describes training and evaluating agents on workflows, which points to automating repetitive tasks while human review and legal accountability remain.