OpenAI Presence: Enterprise AI Agents with Engineers Attached

It is a managed enterprise AI agent service where OpenAI provides ready-to-use AI agents with Forward Deployed Engineers to deploy and customize solutions within the enterprise.

The service is currently available only through a Limited GA program and is not self-serve, so enterprises need to apply for access.

Presence is a fully managed solution with attached engineers, while ChatGPT Enterprise is a self-serve software product. Presence targets complex, customized use cases requiring direct technical support.

If an enterprise seeks a ready-made solution with integrated technical support without building an internal team, Presence is ideal, but availability and cost in the region should be evaluated.